Live in production · 43 modules · A product by Enstrics
The hospital operating system, built for every role.
Iqwex runs the whole hospital — OPD, IPD, OT, ICU, emergency, lab, radiology,
pharmacy, blood bank, billing, accounting, HR & payroll, quality and statutory
reporting — through 29 role-specific workspaces, an ABDM-ready patient portal and
WhatsApp, SMS and email built in. Standalone pharmacies and diagnostic labs run on
the same platform.
Critical value acknowledgedK⁺ 6.4 · Dr. Menon · 2 min
WhatsApp deliveredLab report ready · Mr. Kumar
app.iqwex.com / doctor / dashboard
43
Subscription modules — switch on what you need
29
Role-specific workspaces, from doctor to CSSD tech
3
Languages (English · हिन्दी · മലയാളം) and 3 channels
1,070+
In-app help guides, filtered by role & permission
Built for every role
One platform. Twenty-nine purpose-built workspaces.
Hospital admins, doctors, nurses, receptionists, lab techs, radiologists, pharmacists and patients each get an interface designed for the way they actually work — and 21 specialist personas, from HR officer to CSSD technician, get their own scoped workspace instead of a generic admin panel reskinned thirty times.
For Hospital Administration
Run the entire hospital, not just one screen
The hospital-admin workspace is the operational nerve centre — onboard staff, configure roles and permissions, run the bed board, billing, accounting and payroll, monitor every department's console, watch SLA breaches and the audit trail, and tune the engagement channels patients receive. 65 dedicated screens across 43 modules.
From triage queue to discharge summary — Iqwex follows the clinician, not the other way round. The encounter workspace ships with four interchangeable layouts (Consultation Form, Smart Notepad, Notepad, Classic), every clinical PDF carries the doctor's digital signature, and ABDM-linked records from other facilities show up right in the workspace.
Encounter workspace with four layouts
Triage queue, ED board & live waiting list
e-Prescription, lab & imaging orders, signed PDFs
IPD rounds, OT board & ICU flowsheets
Referrals, consults, teleconsultation
ABDM longitudinal records & discharge summaries
For Nursing Staff
Bedside-grade nursing workflows
Vitals, medication administration, IV monitoring, intake/output, fall-risk and discharge checklists — every task a nurse repeats a hundred times a shift, made faster on tablet or desktop. ICU, OT, ED and infection-control nurses get their own scoped views on the same charts.
Appointment booking, ABHA scan-and-share registration, queue management, billing, UPI collection and insurance pre-auth — all glued to a kiosk TV token display you can throw on a screen in the lobby.
Appointments, slot booking & reopen / cancel
Registration with ABHA create / verify
OPD billing, split tender & UPI QR
Insurance policies, pre-auth & claims desk
Live queue, kiosk TV & token display
Consultation summary PDF & email to patient
For Lab & Radiology
From sample to signed-out report
Lab requests, structured test templates, sample tracking, critical-value acknowledgement loops, TAT monitoring and quality control — engineered for NABL-style operations from day one. Radiologists get a worklist with verify / amend reporting and PACS. Reports auto-publish to the patient portal, the referring doctor and WhatsApp / SMS / email the moment they are signed out.
Lab orders, walk-in front desk & referrer master
Structured test templates & duplicate checks
Sample tracking with stage SMS to the patient
Critical value escalation with acknowledgement
Radiology worklist, verify / amend, PACS viewer
TAT, QC, equipment log & day-end close
For Pharmacy
Inventory, dispensing & safety in one console
Prescription queue, GST counter sales with Schedule H / H1 gating, batch- and expiry-tracked multi-location stock, narcotics register, drug interactions, substitutes, khata credit, refill reminders, vendors and purchase orders — and a formulary you actually maintain.
Mobile-first, multilingual, ABHA-aware. Patients log in with their phone or email, pick whether to receive their OTP over WhatsApp, SMS or Email, and land on a dashboard with prescriptions, lab reports, and bookable appointments — without ever calling the front desk. Supports 20+ country dial codes out of the box.
Phone or email login (20+ countries)
Multi-tenant: pick your hospital
OTP delivery: WhatsApp · SMS · Email
Prescriptions, lab & imaging reports
Bills, consents & appointment cancel
Self-service booking (when enabled)
Post-visit feedback links
Profile & demographics update
The login experience
A multi-step flow that respects the patient and the hospital's brand.
1. Identify Phone or email · 20+ country codes2. Pick channel WhatsApp · SMS · Email3. Verify 6-digit OTP, rate-limited4. Land on dashboard Visits · prescriptions · reports
…plus 21 specialist personas, each with a scoped workspace
Every persona is a keyed role template: the right modules, the right action codes, its own landing page. Add a person, pick the persona, done.
RadiologistHR OfficerAccountantCashier / Billing ClerkTPA / Claims DeskQuality ManagerInfection Control NursePublic Health OfficerMRD ClerkDietitianCSSD TechnicianBlood Bank TechnicianBiomedical EngineerAmbulance DispatcherSecurity SupervisorMortuary AttendantCRM ExecutivePurchase OfficerICU NurseOT NurseHousekeeping SupervisorEnterprise / IT Admin
43 modules · one subscription
Everything from the OPD counter to the mortuary register — switch on what you need.
Every module is a subscription switch. A clinic lights up OPD, pharmacy and WhatsApp; a 300-bed hospital turns on OT, ICU, blood bank, accounting, payroll, NABH quality and statutory reporting — on the same tenant, the same data, the same login.
Clinical core
OPD / OutpatientEncounters, four consultation layouts, e-Rx, templates, allergies
IPD / InpatientAdmissions, wards, bed board, progress notes, discharge
NursingVitals, eMAR, care plans, IV, intake/output, fall-risk
MessagingWhatsApp Business, SMS, email; BYO gateways or metered plans
EnterprisePrint / stationery layouts, devices, offline packs, PWA, group roll-ups
Operation theatreTheatre board, cases, transplant, SSI follow-up, registersAccountingSub-ledgers post automatically from billing, pharmacy, payrollBlood bankDonor → TTI → cross-match → issue → transfusionABDM consoleABHA at the counter, HIP / HIU, FHIR R4 bundlesQuality & NABHIndicators, incidents, RCA / CAPA, SOP controlICU & critical careFlowsheets, ventilator weaning, scoring engines
Not a hospital?
Iqwex also runs standalone pharmacies and diagnostic labs.
Same platform, trimmed chrome, its own plan catalogue. A retail pharmacy or a diagnostic centre signs up in minutes — and can upgrade in place to the full hospital edition later without migrating a single record.
Iqwex for Pharmacies
A GST-ready retail counter that knows the Drugs & Cosmetics rules
Phone-first counter: scan barcode, type, Enter — OTC and Schedule G freely, Schedule H / H1 only against a prescription
GST tax invoice with HSN and rate-wise CGST / SGST; never above MRP or the DPCO ceiling
WhatsApp invoice to the customer; anonymous walk-in sales allowed
80 mm thermal receipts, cash drawer and barcode devices
Iqwex for Labs
Walk-in and referred orders, from front desk to referrer's inbox
Front desk: register a walk-in or referred patient, order tests, collect payment, print the receipt
Referring-doctor master with client rate cards; "Referring Dr." printed on every report
Stage SMS / WhatsApp to the patient — sample collected, processing, report ready
Verified report auto-emailed to the referrer as PDF; public report link with PIN for the patient
Critical values, TAT monitoring, QC, equipment log
Day-end close, outstanding bills, KPI strip on the desk
Radiology worklist and PACS available as add-ons
Upgrade in place to the hospital edition
Patient engagement, built in
WhatsApp, SMS and Email — without bolting on a second tool.
Iqwex ships with a full notifications engine: per-scenario templates, per-channel master switches, metered quotas with add-on top-ups, low-balance alerts and approved WhatsApp Business templates — or bring your own WhatsApp / SMS / payment gateway and route around the quota entirely. Hangfire-backed delivery so nothing blocks the UI.
WhatsApp Business
Approved Meta templates · multi-language
Template name & language per scenario
Variables auto-substituted from context
Delivery receipts logged per message
Metered plan quota + add-ons, or bring your own number
SMS
DLT-friendly · works on any phone
Custom SMS body per scenario
Hospital-wide master switch
Per-scenario opt-in / opt-out
Hangfire job queue — never blocks UX
Email
Verification · receipts · OTP fallback
Patient email verification flow
OTP delivery if SMS / WhatsApp unavailable
Hospital-branded templates
SMTP-pluggable transport
Built-in notification scenarios
Every triggered event runs through the same pipeline: template → channel preference → quota → dispatch → audit log.
Appointment booked
Confirmation with date, doctor, department & token to the patient.
Lab report ready
Notify the patient (and link to portal) the moment a report is signed out.
Patient registered
Welcome message with portal link & how to log in for the first time.
User registered
Onboarding email / SMS to new staff with their first login link.
Patient portal OTP
Secure login one-time-passcode delivered on the patient's chosen channel.
Critical value & SLA breach
Critical lab results and 22 time-based SLA evaluators escalate to owners — then tier-2 supervisors — by email, bell and WhatsApp.
Post-visit feedback
Tokenised rating link after every visit; NPS rolls up on the admin dashboard.
Add your own templates & trigger them from any module — same pipeline.
Hospital admin · Notifications panel
Patient · Channel selection
Capabilities
Everything a hospital needs, opinionated by design.
Iqwex is not a toolkit you have to assemble. It ships with the modules a hospital uses every day — and the boring infrastructure under them.
Multi-tenant SaaS
Each hospital gets its own isolated database and blob container. Onboard a new site — or a whole hospital group with roll-up reporting — without forking infrastructure.
ABDM M1 – M3
ABHA creation and verification at the counter, scan-and-share OPD QR, HIP care-context linking with FHIR R4 bundles, and HIU consent requests that pull other facilities' records into the doctor's workspace.
Real-time everywhere
SignalR-powered queues, dashboards, vitals and lab values update live across every connected device — no manual refresh.
RBAC & audit logs
Per-action permissions for every module, a hospital-wide activity trail, live session viewer, force-logout and login-as — so admins know who did what, when, on which patient.
Revenue cycle & accounting
Tariff plans by payer class, packages, estimates, corporate accounts, TPA claims with NHCX, GST tax invoices, and double-entry books that post automatically — with Tally export.
IPD, OT & ICU
Admissions, bed board, doctor rounds, nurse care plans, theatre scheduling with the WHO checklist, ICU flowsheets and discharge — the full inpatient loop, with interim bills that stay honest.
Multi-location inventory
A ledger-as-truth stock engine across pharmacy, stores, wards and OT — batch, expiry, FEFO, transfers, counts, valuation and low-stock reorder.
HR & payroll
Staff profiles and credentials, leave, rosters and shift swaps, geo / biometric attendance, appraisals, loans — and payroll with PF, ESI, PT, TDS and Form 16.
Multilingual, with help built in
English, Hindi and Malayalam per user, a 1,070-article help centre filtered by role and permission, and an in-app assistant that files a bug with a screenshot and logs in one click.
End-to-end Patient Journey
From the front door to discharge — and back to the patient's phone.
A patient walks in. Iqwex follows them across every counter, every encounter, every bill, every report — and puts the result on a portal they can reach from anywhere, with a WhatsApp / SMS / Email nudge at every milestone.
Book or walk in
Patient books online or registers at the front desk; ABHA ID is captured if available; confirmation goes out on their preferred channel.
Triage & queue
Token issued, queue visible at reception and on the kiosk TV; nurse triages on tablet — emergencies land on the ED board with real-time L1 / L2 alerts.
Consultation
Doctor opens the encounter, picks their layout (Consultation Form, Smart Notepad, Notepad or Classic), records vitals, diagnosis and notes, and prescribes electronically.
Lab, radiology, pharmacy & IPD
Lab and imaging orders flow to their worklists; prescriptions hit the pharmacy; admissions roll up to the bed board, OT and ICU. Patient gets a "report ready" WhatsApp the moment results are signed out.
Billing & discharge
One bill aggregates consultation, pharmacy, lab, imaging, OT and bed days at the payer's tariff; claims go to the TPA; the signed discharge summary and a FHIR bundle for ABDM auto-compile — and every rupee posts to the ledger.
Patient portal
Receipts, prescriptions and reports land in the patient's portal — accessible on phone or web, with profile management.
Platform & Operations
The boring (but critical) stuff that runs underneath.
Subscriptions, add-ons, breach notifications, system health, support tickets, audit trails, SLA escalations, data export and versioned legal acceptance — all built into the same console you use for clinical work.
Breach notifications
A platform-level workflow to capture, track and disclose data incidents in line with DPDP Act 2023 obligations.
System health & jobs
DB metrics, error log filters, Hangfire job runs and an admin "system actions" panel for rare ops events.
Support tickets & assistant
Per-hospital support inbox with conversation threads, an in-app assistant for "how do I…" questions, and one-click bug reports that attach a screenshot and logs.
Subscriptions & add-ons
Plans per organisation type, metered messaging with add-on top-ups, invoice PDFs, plan-change acknowledgement — and payment gates handled by the platform.
Audit, sessions & SLA escalations
Hospital-wide activity log, financial and permission audits, live session viewer with force-logout, and a 22-evaluator SLA engine that escalates breaches to owners and supervisors.
Work orders
Maintenance, housekeeping, biomed and facility tickets — assigned, approved and tracked to closure.
Data management & legal
Export, backup and restore per hospital as a ZIP, versioned terms / DPA / staff notices with an acceptance ledger, and DPDP-aligned breach workflow.
Announcements & emergency calls
Broadcast to staff by role, code-blue / code-pink / rapid-response logs with responder roster, and hospital settings for branding, locale, ABDM and IPD rules.
Built on a serious stack
Engineered like the back-office it is. Quiet, reliable, observable.
Iqwex is built on a modern .NET 8 + React 19 + MongoDB stack, one database per hospital, deployed on Azure — the kind of plumbing that runs without surprising you on a Tuesday night.
Azure App Service + Blob Storage for tenant-scoped attachments, films, documents and backups.
🔐
JWT + Google sign-in
Short-lived tokens, session revocation, login rate-limits, scoped patient tokens, Google SSO for staff.
📊
Recharts
Hospital-wide dashboards, KPI widgets and trend reports out of the box.
💳
Razorpay / Cashfree / UPI QR
Bring your own gateway keys or a static UPI QR at the counter; split tender, khata, reconciled in-app.
📱
WhatsApp Business
Approved Meta templates per scenario, multi-language & variable substitution.
✉
Microsoft Graph email · SMS
Pooled Graph mailboxes for email, DLT-ready SMS providers, BYO sender per hospital.
📄
QuestPDF documents
Signed prescriptions, bills, discharge summaries, payslips, Form 16 and 24+ statutory registers — on your stationery layout.
End-to-end encryptionTLS in transit, AES at rest. Sensitive fields hashed where applicable.
Full audit historyEvery create, update, export and login is logged with user & tenant context — with a live session viewer and force-logout.
Granular RBACPer-action permission matrix with keyed role templates for 29 workspaces — define exactly what each person can do.
Operational telemetrySystem health, error logs, job runs and DB metrics in a single console.
ABDM aligned
GST compliant billing
RBAC + audit logs
Multi-tenant isolation
2FA / MFA
Multilingual UI
WhatsApp Business approved
Why hospitals pick Iqwex
A platform that respects your staff's time.
We don't think hospital software should look like an ERP from 2008. Iqwex is fast, opinionated and quietly thoughtful about the small frictions that ruin a Tuesday morning OPD.
Fast on a 4G tablet
Vite-built SPA, optimistic updates and SignalR — designed for the ward, not the boardroom.
Designed for India
ABDM M1–M3, NHCX claims, GST e-invoice, UPI, PCPNDT / IDSP / Ni-kshay / U-WIN reporting, MCCD forms, Hindi and Malayalam UI, DLT-ready SMS, approved WhatsApp templates — with the workflow assumptions an Indian OPD actually has.
Modular, not monolithic
43 modules, each a switch. A clinic uses OPD + pharmacy + WhatsApp; a hospital lights up OT, ICU, blood bank, accounting and NABH quality; a standalone pharmacy or lab gets its own edition.
A team that picks up the phone
Iqwex is built and supported by Enstrics LLP — hands-on engineers, not a ticket-routing call centre.
Boringly reliable. Quietly delightful.
“Iqwex was built around how doctors and nurses actually work — not how a software vendor imagines they do. Our job is to make the platform invisible, so the hospital can stay focused on patients.”
EN
The Enstrics teamTrivandrum, Kerala · India
Made by Enstrics
Engineering intelligent systems for a connected world.
Enstrics LLP builds production-grade SaaS, IoT and AI automation products
that quietly run the operations behind modern businesses. Iqwex is our
flagship product in healthcare — 43 modules, 29 role workspaces, and editions for hospitals, pharmacies and diagnostic labs, already serving customers in production.
We work with a long-haul mindset: boringly reliable, quietly delightful.
Smart Home / IoT and AI back-office automation products are next on the roadmap.
A focused engineering studio building reliable software products end-to-end — from architecture to deployment to support.
HeadquartersTrivandrum, Kerala 695572 · India
EntityEnstrics LLP
Stack.NET 8 · React 19 · MongoDB · Azure
FocusSaaS · IoT · AI Automation
Live productsIqwex — Hospitals · Pharmacies · Labs
Coming soonSmart Home / IoT, AI back-office
Get started
Bring Iqwex into your hospital, pharmacy or lab.
Pricing is tailored to each organisation — share your context and we'll set up a walkthrough, a sandbox tenant, and a rollout plan that fits how your team actually works.
